Google Pay™ FAQs.
General.
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What is Google Pay™?
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What Westpac Mastercard® cards are eligible for Google Pay?
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Why does the purchase location show against my transaction in the Google Wallet™ app?
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Can I earn rewards when using Google Pay?
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Will Google Pay work for my EFTPOS card?
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Does it cost anything to set up or use Google Pay?
Setup.
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How do I set up Google Pay on an Android phone or tablet?
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Can I add a Westpac Mastercard to the Google Wallet app on multiple Android devices?
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Can I add multiple Westpac Mastercard cards to the Google Wallet app on the same Android device?
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Can I add a Westpac Mastercard onto both an Apple device and an Android device?
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Does my registered phone number need to be an Android phone?
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What are Google Pay compatible Android devices?
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How do I know if I have a Google Pay compatible phone?
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I am an additional cardholder, can I add my card to use Google Pay?
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How do I set my Westpac Mastercard to be my default card for Google Pay?
Use.
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Can I use Google Pay to withdraw cash at retailers?
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Can I use Google Pay over the counter at bank branches?
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Can I use Google Pay at contactless enabled ATMs?
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Do I need an internet connection to use Google Pay to make purchases in stores?
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How do I pay with Google Pay in apps or on websites?
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How do I pay in-stores with Google Pay on my Android phone?
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Will Google Pay work overseas for in-store payments?
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Where can I use Google Pay?
Manage.
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How do I stop recurring transactions that I have paid for with Google Pay?
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If I remove a card from the Google Wallet app, does that stop any transactions on the card?
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How do I remove a card from the Google Wallet app on my Android phone or tablet?
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How do I update my mobile phone number that I have registered with Westpac?
Security.
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Is Google Pay safe and secure to use?
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I have blocked my physical Westpac Mastercard (because it was lost/stolen) can I still use Google Pay?
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What should I do if my Android device with my Westpac Mastercard added to the Google Wallet app on it is stolen?
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What do I do if I have lost my Android device?
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What do I do if I suspect fraud on my device or card?
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Am I protected if my digital Westpac credit or debit card is lost or stolen?
Things you should know.
Apple is a trademark of Apple Inc., registered in the U.S. and other countries.
Google Pay and Google Wallet are trademarks of Google LLC.
hotpoints® is a registered trademark of Westpac Banking Corporation.
Airpoints™ and Airpoints Dollars™ are registered trademarks of Air New Zealand Limited.
Mastercard® is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.