Help Ways to bank - FAQs Google Pay™ FAQs. Ways to bank - FAQs Google Pay™ FAQs.

What do I do if I have lost my Android device?

In order to ensure your Westpac Mastercard® cannot be used on the lost device, either:

  1. Use Find My Device to find, lock or erase this device. This will mean that your Westpac Mastercard cannot be used with Google Pay™ on the device; or

  2. Call 0800 888 111 to have your card on the device temporarily suspended. If you subsequently locate your Android device, just give us a call and we will reactivate your card for use with Google Pay™.

Your physical Westpac Mastercard will continue to work as normal.