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Dementia friendly banking.

We're proud to be New Zealand's first dementia friendly bank. Our aim is to help people with dementia to plan ahead, access financial services and get help to remain independent for as long as possible.

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We are here to help.

In 2015, Westpac became New Zealand’s first dementia friendly bank, to support the 70,000 Kiwis affected by dementia. We're proud to work in partnership with Dementia New Zealand

Our employees have been trained to help recognise, understand and respond to the needs of customers living with dementia and we've also put together resources that we're happy to share with other organisations who want to become dementia friendly too.

If you or someone you love is living with dementia please talk to us and together we’ll help you put a plan into place for your banking.

Helping you and organisations.

Our staff are trained to assist people living with dementia and their families with their banking. We want other organisations to become dementia friendly too - check out our materials.

Find out more

Useful contacts and memory tips.

Learn more about dementia, get answers to questions, and find out about the support available. We've found a few useful memory tips from the Memory Foundation that could help you.

Find out more

Videos.

We are proud to work in partnership with Dementia New Zealand.

References to non-Westpac websites are provided for your convenience only. Westpac accepts no responsibility for the availability or content of such websites.

Picture is being used for illustrative purposes only; persons depicted in the picture are models.

Alzheimers NZ and Dementia NZ logos