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Digital statements with Westpac One®.

Choose the convenient and secure way to get your bank statements. Digital statements have the same information as paper statements, and can be easily accessed anywhere, anytime.

Benefits.

  • Free.
  • Help lower your carbon footprint.
  • More secure, reduces the risk of lost or stolen mail.
  • It’s convenient – view statements securely, anywhere, anytime. Plus, you can print them if necessary.

How to make the switch to digital statements.

You will need to register and activate your Westpac One digital banking profile to view or download your statements. Please make sure that your contact details are up-to-date in Westpac One. 

How to manage statement preferences.

What if I've already registered for Westpac One?

  1. Login to Westpac One and select Profile, in the app go to ‘More’ then ‘Profile’
  2. Select ‘Contact Preferences’
  3. Toggle the Off/On switch to select whether you want to receive paper statements for the relevant account(s) and click ‘Confirm’.

What if I have a joint account?

If you switch off paper statements for your joint account, you’re selecting this option on behalf of all account holders and confirming you have the authority to do so. For credit card accounts, your selection won’t impact any other account holders. Find out more at joint account digital banking.

What if I can’t see my account in Westpac One?

If you’re unable to see your account in Westpac One, you won’t be able to switch off your paper statements. Find out more.

Get the app.

1

Register for Westpac One

Call 0800 400 600 and press ‘6’ and we’ll sign you up. Overseas? Call +64 9 912 8000 (International toll charges apply).
Or visit your local branch
2

Check your device

Your device will need iOS 15.0 and above, or Android 7.0 and above to use the Westpac One app.
If your device is incompatible, simply use your web browser to login to Westpac One.
3

Download

Download the Westpac One app at the App Store for iOS or Google Play for Android.

Next steps.

Get the Westpac One app for iPhone/iPad

Download now

Get the Westpac One app for Android

Download now

Downloading transactions and statements.

In Westpac One you can download transactions or statements for your credit card, home loan, transaction or savings account. You can then print these from your device. 

  1. From the accounts screen, select the account you want to download statements for
  2. On your computer select ‘Download statements’ or in the app select the 3 dots at the top right, then ‘Download statements’
  3. Enter the time frame for the statement period 
  4. Click ‘View statements’ 
  5. Select the statement to view and download.

Things you should know.

Westpac One® App Terms and Conditions, Westpac’s Website Terms of Use and Westpac’s General Terms and Conditions apply.

iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.