Protect your business.

These involve a hacker gaining access to a business email account and all its information. From there, they can use the email account to carry out a range of fraud, scams and cyberattacks.

Scammers use social engineering to gain information from businesses that will allow them to commit fraud against the business and their clients. It’s important that staff stop and consider all requests before actioning them. 

This is the sending of fake emails and text messages with embedded links or attachments that take the user to malicious sites or prompt malware to be installed. Criminals use phishing to steal personal information and/or banking details and commit fraud.

New Zealand bank notes have unique features that can help identify them as genuine currency.  Counterfeit currency may be presented to or unknowingly accepted by a business. Ensure employees who handle cash are familiar with the features of genuine notes.

Businesses can be targeted by fraudsters wanting to use credit cards to get cash or buy high value items. There are a few simple ways you can ensure your merchant facilities are only used for genuine activity and to help protect your business from fraud.

• Our Merchant Operating Guide has common fraud scenarios and strategies to help protect our customers from fraud. See our Merchant Guide.
• Our Merchant Services Agreement (MSA) sets out the requirements for processing payments safely.

Criminals use an array of online or electronic means to access, acquire or modify restricted data. Most fraud and scams these days have a cyber component to them. See Cyber Response Playbook

Visit ownyouronline.govt.nz for more information on protecting your business from cybercrime.