Help is always at hand.
There are many organisations in New Zealand that can help you during this time.
Organisations to notify.
Bills:
- Energy companies - gas, electricity
- Telecommunications - landline or mobile phone, internet connection
- Council - rates, water rates
- Other bills - medical expenses, Sky TV, rent, gardener, magazine/newspaper subscriptions
- Other memberships - gym, hobbies.
Policies:
- Funeral policy
- KiwiSaver provider
- Life insurance provider
- Home / contents / boat / motor vehicle insurance provider
- Personal loan insurance provider
- Income protection insurance provider
- Business insurance provider
- Credit card insurance provider.
General advice
Te Hokinga ā Wairua End of Life Service
A website run by the New Zealand Government with useful next steps information
- Website: endoflife.services.govt.nz
New Zealand Funeral Directors Association
- Phone: 04 4737475
- Website: fdanz.org.nz
- Email: info@fdanz.org.nz
The NZ Department of Internal Affairs; Births, Deaths and Marriages
- Website: dia.govt.nz/Births-deaths-and-marriages
- Freephone: 0800 22 52 52 (New Zealand only)
- Phone: (+64 4) 339 0852
- Email: bdm.nz@dia.govt.nz
New Zealand Law Society
- Website: lawsociety.org.nz
- Phone: 04 472 7837
- Email: inquiries@lawsociety.org.nz
Citizens Advice Bureau
- Website: cab.org.nz
- Phone: 0800 367 222
- Email: admin@cab.org.nz
The Public Trust
- Website: publictrust.co.nz
- Phone: 0800 371 471
- Email: info@publictrust.co.nz
Work and Income (WINZ)
If you require assistance with a funeral grant or if NZ Super or any benefit was being received
- Website: workandincome.govt.nz/
- General enquires – deceased under 65
- Freephone: 0800 559 009
- General enquires – deceased over 65
- Freephone: 0800 552 002
- Phone +64 4 978 1180
1737
1737 is a government funded tele health service. They’re there for support if you’re feeling stressed or just need someone to talk to.
- Website: https://1737.org.nz/
- Phone or text: 1737
Talk to us.
Westpac estate management team
A dedicated team here to help you settle the financial affairs of a Westpac customer who has passed away.
Westpac financial advisory service
Ring us for the contact details of your local financial adviser.
Other Westpac services.
Our Westpac wealth service teams are here to help with your KiwiSaver, managed fund investments or life insurance enquiries.
Find out more information on how to contact these teams below.