Life insurance contacts.

Call Westpac

To review your policy cover (and check it still meets your needs) call Westpac (Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm) on 0800 177 277.

You can also call Westpac to update your personal details (such as name or residential address).
If overseas, call +64 9 353 5848.

Or you can request a call back and one of our team will get back to you.

Request a call back

Call Fidelity Life

To update your policy details (such as payment details, policy mailing address), call Fidelity Life (Monday to Friday, 8.30am to 5pm) on 0800 738 641. If overseas, call +64 3 372 4855.

Alternatively, you can also email Fidelity Life.

Westpac life insurance products are arranged by Westpac New Zealand Limited ("Westpac") and underwritten by Fidelity Life Assurance Company Limited ("Fidelity Life"). None of Westpac Banking Corporation ABN 33 007 457 141 (incorporated in Australia), Westpac, or any member of the Westpac group of companies guarantee the obligations of, or any products issued by, Fidelity Life or any member of the Fidelity Group of companies. Westpac will receive commission payments as a result of the arrangement of Fidelity Life policies. See Fidelity Life’s Solvency. See Fidelity Life's Financial Strength Rating.

More detail can be found on the webpage relating to the particular product. Terms, conditions, exclusions and limits apply and more detail can be found in the relevant policy document which, for Term Cover, may be downloaded at westpac.co.nz/life or obtained from any Westpac branch free of charge. For all other policy documents, please contact Fidelity Life for a copy on 0800 738 641. The availability of any insurance cover is subject to the acceptance and approval of a completed application.

Any claim payment is subject to your claim being accepted.