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Ways to bank - Westpac One FAQs.
Mobile app.
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Collecting customer data while using Westpac One®.
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Why have I received a message to update the Westpac One® online banking app?
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How do I check what version of Android my device is currently running?
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How do I check what version of iOS my device is currently running?
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How do I update the Westpac One® online banking app?
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How do I download the Westpac One app?
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How do I set up quick access for my mobile app?
Notifications.
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I clicked on a button to refix my home loan. Why did it take me to my accounts screen?
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How do I dismiss a notification?
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How do I give feedback about a notification?
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Why can't I see notifications within the Westpac One app?
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How do I enable and disable push notifications from my device?
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How do I know if I have notifications?
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I marked a notification as 'This isn't useful'. Why did I get that notification again?
General.
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Can I access my Westpac Online Banking while I'm overseas?
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We have joint accounts - how do we use Westpac One®?
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What if an account is missing from my Westpac One®?
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Am I on the real Westpac online banking site?
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Why is my account restricted in Online Banking?
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When am I going to be asked the security questions I set up?
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What accounts can I access through Westpac One?
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What devices can I use Online EFTPOS on?