Find a branch
Contact
Help
Ways to bank - Westpac One FAQs.
Mobile app.
-
Collecting customer data while using Westpac One®.
-
Why have I received a message to update the Westpac One® online banking app?
-
How do I check what version of Android my device is currently running?
-
How do I check what version of iOS my device is currently running?
-
How do I update the Westpac One® online banking app?
-
How do I download the Westpac One app?
-
How do I set up quick access for my mobile app?
Notifications.
-
I clicked on a button to refix my home loan. Why did it take me to my accounts screen?
-
How do I dismiss a notification?
-
How do I give feedback about a notification?
-
Why can't I see notifications within the Westpac One app?
-
How do I enable and disable push notifications from my device?
-
How do I know if I have notifications?
-
I marked a notification as 'This isn't useful'. Why did I get that notification again?
General.
-
How do I share my account name and number in Westpac One?
-
Which name do I share for digital banking payments?
-
How do I use the Confirmation of Payee digital banking payment check?
-
Can I access my Westpac Online Banking while I'm overseas?
-
We have joint accounts - how do we use Westpac One®?
-
What if an account is missing from my Westpac One®?
-
Am I on the real Westpac online banking site?
-
Why is my account restricted in Online Banking?
-
When am I going to be asked the security questions I set up?
-
What accounts can I access through Westpac One?
-
What devices can I use Online EFTPOS on?