How do I redeem with hotpoints Pay®?

If you want to redeem with hotpoints Pay® on your next purchase, you can do this from Westpac One® online banking. Simply log in, open the 'accounts' tab, select ‘hotpoints’, and click the toggle next to ‘Turn on hotpoints Pay to use hotpoints for your next purchase’. Once it is turned on, you'll be able to turn it off if you change your mind before your next purchase. After a successful hotpoints Pay redemption, it will automatically turn off.

Once you have redeemed, the dollar amount of your purchase will be credited to your hotpoints® credit card account within two business days. You can also call us on 0800 861 862, weekdays between 8am and 6pm, and we can turn on hotpoints Pay for your next purchase.

You can also make a hotpoints Pay redemption for purchases you have already made in the last 90 days, provided you have enough hotpoints to cover that purchase in full. In the hotpoints section in Westpac One, select ‘Visit the hotpoints website for more ways to redeem hotpoints’ where you will be securely logged into the site. Once on the site, click on the hotpoints Pay tile which will direct you to the hotpoints Pay page where you can select 'Use hotpoints Pay for past purchases'. Select your card and date range, and then search and select the transaction you would like to redeem your points on.

Things you should know.

hotpoints Pay® terms apply.

You need at least  $3 value of hotpoints to use hotpoints Pay.

Only a hotpoints Mastercard® (or linked Payment Instrument) can be used for hotpoints Pay. Once activated, the next eligible transaction made on your card will use your hotpoints (up to the hotpoints Pay value) and a credit for that dollar amount will appear on your account within the next two business days.

See the Conditions of Use for your card for further details.

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