What happens if I refund my hotpoints Pay® purchase?
If you refund an item you have paid for with your hotpoints® credit card, the hotpoints you earned on that purchase will be reversed. If you used hotpoints Pay for that purchase, the points you used will not be added back to your account, but the dollar credit remains on your account.
Hotpoints terms and conditions apply.
hotpoints® and hotpoints Pay® are registered trademarks of Westpac Banking Corporation.