If I've got two hotpoints® accounts, how do I combine my balances so I can use all my points for one hotpoints Pay® redemption?

You'll need to transfer all of your points into one account first, by calling us on 0800 861 862, weekdays between 8am and 6pm. Once you've done that, log into Westpac One® online banking, select 'hotpoints' from the accounts screen, and turn on hotpoints Pay® for the card you have transferred your points to. Your hotpoints will be used for the next purchase you make with that card.

hotpoints Pay® terms apply.

You need at least $3 value of hotpoints® to use hotpoints Pay.

Only a hotpoints Mastercard® (or linked Payment Instrument) can be used for hotpoints Pay. Once activated, the next eligible transaction made on your card will use your hotpoints (up to the hotpoints Pay value) and a credit for that dollar amount will appear on your account within the next two business days.

See the Conditions of Use for your card for further details.