Unfortunately, funds cannot be released from any managed fund investment product to pay the funeral bill. This includes any KiwiSaver funds held.

However if the deceased person holds a Westpac life insurance policy, funds may potentially be released and will be considered on a case by case basis.

Westpac life insurance policies are underwritten by Fidelity Life Assurance. To contact the Fidelity Life Customer Experience Claims Team please phone 0800 738 641.