What if someone says they're from Westpac & asks for my PIN or bank account details?

Under no circumstances would anyone from Westpac ask for your online banking password or PIN. These are your details and shouldn't be shared with anyone.

Please be extremely vigilant for any unexpected or suspicious phone calls. If you have any doubt, phone us yourself using our official phone number, 0800 400 600.

Find out more about what we'll never ask for.