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Are you a member of any of the following?
Does the business have an existing Westpac Business Transaction account?

You will need to schedule an appointment with your nearest Westpac branch to open a business account with us. Once you're a Westpac customer, complete this form and then we can set up your merchant services. 

Choose the option below that best describes your situation
What kind of payments do you currently accept?
Do you regularly take payments over the phone and/or by mail order?
Choose from the Westpac products below (for the options below Westpac will send you an EFTPOS machine or set you up with online payment solutions and a merchant portal). Additional fees may apply, see Learn More for more info.

Lightweight portable EFTPOS machine, $37.50 per month ex GST, merchant service fees apply. Learn more.

Portable EFTPOS machine for use around your store or out and about $57.50 per month ex GST, merchant service fees apply. Learn more.

Instore EFTPOS machine connected with your point of sale, cash register etc, $65 per month ex GST, Merchant service fees apply. Learn more.

Take payments from your website, $25 per month ex GST plus 10c per transaction, Merchant service fees apply. Learn more.

For taking mail order or telephone order payments, no webstore needed, $15 per month ex GST, plus 10c per transaction, Merchant service fees apply. Learn more.

Do you store card details for future payments (for example charging subscriptions or providing regular payment options)?
Who is your current network/gateway provider?
How would you like to receive your statements?
What format would you like your statements in?

Do you take payments in advance of your customers receiving their goods or services? For example, you take a deposit before a service is provided, charge your customers a bond, or provide the option for customers to purchase online and you post the good/s to them.

Do you take payments in advance
Do you need the ability to refund customers?

By clicking submit, you:
• Confirm you are acting on behalf of the applicant business (including directors), and you are authorised to complete this application, including to provide credit check authorisations on behalf of the applicant (including directors)
• Authorise Westpac and/or its supplies to verify the information in the application using any sources deemed appropriate, authorise Westpac to obtain a credit check of the business (including directors) and authorise Westpac and any relevant third parties to disclose and exchange any personal information they may hold that may be required for such purposes
• Understand that Westpac may provide and receive ongoing credit information about the business (including directors) and authorise Westpac and any relevant third parties to disclose and exchange any personal information they may hold that may be required for such purposes
• Confirm that all information included in your application is accurate, complete and up-to-date
• Confirm that for an ecommerce application, the internet criteria must be met before the merchant facilities can be activated.
• Acknowledge that Westpac are, or may be, required to verify your identity and certain other information provided in this form.

Please refer to our list of acceptable verification documentation.

Merchant fees.

  • A Westpac representative will contact you to discuss the fees applicable to your merchant facilities after you submit this form.
  • Westpac may change your Merchant Service Fee (MSF) rate at any time by giving you written notice on the terms set out in the Merchant Services Agreement.