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General terms & fees.
Other Service Fees.
Interest rates and fees are subject to change.
ATMs - Fees.
| Fee type | Fee amount |
| Westpac ATM | Free |
| Overseas ATM - Balance enquiry1 | 60c per transaction |
| Overseas ATM - Debit card withdrawal1 | $3 per transaction |
| Overseas ATM - Credit card withdrawal1 | $2 |
| Overseas ATM - Declined transaction1 | 60c per transaction |
Foreign currency fees also apply (see Debit & Eftpos card fees section).
1 These fees do not apply if you use your Westpac card in an ATM belonging to a member of the Global ATM Alliance. The fee saving is subject to change. Global ATM Alliance member banks are subject to change. All other international and standard fees apply, including foreign currency conversion fees – refer to Transaction and Service fees brochure for details.
Banking on your mobile - Fees.
Txt banking and txt alert charges are as follows.
| Fee type | Fee amount |
| Registration | Free No monthly fees |
| Email alerts | Free |
| Texts you receive | Free |
| Texts you send | May incur charges from your mobile service provider Please contact your mobile service provider for details of their fees and charges. |
Online banking payment - Fees.
| Fee type | Fee amount |
| Set up automatic payments | Free |
| Amend automatic payment | Free |
Phone or branch payments - Fees.
| Fee type | Fee amount |
| Set up automatic payments | $5 |
| Amend automatic payment | $5 |
| Set up direct debits1 | $5 |
| Amend direct debit1 | $5 |
| Set up salary splitter, sweepover2 | Free |
| Amend salary splitter, sweepover2 | Free |
| Same Day Cleared Payment – use of manual service | $25 |
| Same Day Cleared Payment – manual service (with notification – if required) | $35 |
1 Direct debit authorities for Westpac Unit Trusts and Retirement Plans are free.
2 Sweepover has a $0 service fee for each sweep.
EFTPOS & debit cards - Fees.
| Fee type | Fee amount |
| Westpac ATM/Eftpos card annual fee | Free |
| Westpac Debit Mastercard annual fee3 | $10 per card |
| Airpoints Debit Mastercard annual fee3 | $15 per card |
| Additional Westpac ATM/EFTPOS card | Free |
| Replacement card | $10 per card |
| Courier delivery in New Zealand/Overseas | Courier costs apply |
| Foreign currency fee1 | 1.95% of transaction amount |
| Using an ATM overseas - cash withdrawal2 | $3 per transaction |
| Using an ATM overseas - balance enquiry2 | 60c per transaction |
| Using an ATM overseas - overseas declined transaction2 | 60c per transaction |
1 A foreign currency fee is charged when you make a purchase or cash withdrawal in a foreign currency, and also applies to any fees and charges charged by the overseas bank or vendor in relation to the transaction. This fee is also charged when you make online purchases in a foreign currency.
2 These fees do not apply if you use your Westpac card in an ATM belonging to a member of the Global ATM Alliance. The fee saving is subject to change. Global ATM Alliance member banks are subject to change. All other international and standard fees apply, including foreign currency conversion fees – refer to Transaction and Service fees brochure for details.
3 Fee exemptions
The annual fee is waived for:
- Customers 19 years and over (fee waived for the first year)
- Customers under 19 years
- Customers on a Career Starter Pac, Tertiary Pac or Graduate Pac, for the life of the Pacs
- SuperGold Card holders (fee waived for the first year).
Dishonour/Payment failed - Fees.
| Fee type | Fee amount |
| Dishonour / AP payment failed fee Note: You can sign up for email & text alerts to alert you if an Automatic Payment fails. | $0 per time |
Overdraft fees.
| Fee type | Fee amount | Frequency |
| Temporary overdraft | $0 | |
| Permanent overdraft | $0 | |
| Unarranged overdraft This is charged if you go overdrawn by $10 or more without an approved overdraft limit. | $4 | Per month |
How interest is charged
The interest rate on Westpac personal overdrafts (permanent and temporary) is currently 19.95% p.a. This includes a base interest rate of 13.95% p.a., plus a margin interest rate of 6% p.a. Westpac may change the base rate, replace it with a new base rate or change the margin from time to time.
Please note a special interest rate concession applies to overdrafts on Student, Graduate and Career Starter accounts.
If you become overdrawn without an arranged limit, the interest rate charged on the overdrawn amount is 19.95% p.a (calculated on a daily basis). An unarranged overdraft fee will also be charged (see above).
The way interest is charged
Interest is calculated daily and will be charged to your Westpac transaction account on the last day of the month.
Lending - Service Fees.
| Fee type | Fee amount | Frequency |
| Administration fee for processing a prepayment to a fixed rate loan1 (Choices Home Loan and business borrowing including partial or full payment to a fixed loan, moving from one fixed term to another or from fixed to floating) | $0 | |
| Security discharge fee2 | $50 | Per discharge request |
1A prepayment cost may also apply as described in the loan agreement.
2Additional disbursement charges may apply in some circumstances (includes discharge of securities, release of guarantees/life policies, priorities, variation memorandums that alter security arrangements through acting solicitor and collection of life policies under assignment) or where no solicitor is involved. Quotation is available on request.
Cash handling/deposits - Fees.
Cash handling will be charged to Westpac customers when the amount of cash deposited or withdrawn to an account in any charge month^ is $75,000 or more at the following rates (the fee applies to the full amount deposited). Additional costs may apply for special requests such as large coin or cash deposits and withdrawals, and non-Westpac customers.
| Deposit method | Fee amount | Frequency |
| Westpac customer - Teller counter | 0.35% of the cash amount | |
| Westpac customer - Deposit box | 0.25% of the cash amount | |
| Non Westpac customer - Teller counter deposits (where possible) | $15 | Per item plus usual clearance and cash handling fees |
^ A charge month starts on the last business day of the calendar month and finishes on the second to last business day of the following month.
Information requests - Fees.
| Fee type | Fee amount | Frequency |
| Copy of statement | $5 | Per statement |
| Searches for manual transaction vouchers1 | $60 | Per search |
| Auditors confirmation report 3 | $60 | Per hour |
1 minimum
2 $20 minimum charge
3 $25 minimum charge
Phone Banking - Fees.
| Fee type | Fee amount |
| Phone Banking Fee | Free |
International services - Fees.
All international service fees are represented in NZD.
| Fee type | Fee amount |
| Change NZD into foreign cash | 1% of value ($10 minimum charge.) |
| Change foreign cash into NZD | $5 if amount is over NZD $50 |
Foreign currency accounts.
| Fee type | Fee amount |
| Cash deposit (NZ$35 minimum charge.) | 2% of foreign amount |
Telegraphic Transfers.
| Fee type | Fee amount |
| Sent by you to another bank - staff assisted | $30 per transfer |
| Sent by you to another bank in the Pacific via Westpac One | $0 per transfer1 |
| Sent by you to another bank overseas via Westpac One / Business online | $5 per transfer |
| Sent by you via any other online banking channel | $20 per transfer |
| Sent by you via staff assisted to another Westpac Foreign Currency account | $15 per transfer |
| Received by a Westpac customer2 | $15 per transfer |
| Received by a Non-Westpac customer2 | $15 per transfer |
| Received by a Non-Westpac customer when transfer sent in a foreign currency2 | $15 per transfer |
| Funds transfer enquiry3 Amendment, Investigation, Trace, Verification, Cancellation | $25 per transfer |
1 Payments to Cook Islands, Tonga, Samoa, American Samoa, Vanuatu, Kiribati, New Caledonia, French Polynesia, Papua New Guinea, Solomon Islands, Tuvalu and Fiji are $0.00 transfer fee via Westpac One. Overseas bank charges will still apply.
2 Other fees and charges may apply depending on the sending bank.
3 Other overseas bank fees and charges may apply.