Contact us.

Need help? There are a number of different ways you can get in touch with us.

Quick help.

Call the team.

Weekdays 7am to 8pm & weekends 8am to 5pm. For faster service call from your registered mobile number or have your customer ID number on hand. From overseas +64 9 912 8000 (international toll charges apply).

Call 0800 400 600

Find an expert.

Other ways to get in touch.

General enquiry & feedback form

Send us a message. We aim to respond within 2 to 3 business days.

Go to the form

Find a branch or ATM

Check your local branch opening hours & contact details, or find an ATM.

Branch finder

Complaint

If you have an issue or concern, we'd like to know so we can fix things as soon as possible.

How to make a complaint

Write to us

Westpac New Zealand Ltd, PO Box 934 Shortland Street, Auckland 1140.