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Other service fees

Select the relevant link below for service fee details.
> ATMs
> Banking on your mobile
> Payment fees
> Debit cards
> Dishonour/payment failed
> Lending service fees
  > Personal Overdraft
> Line of credit or overdrawn penalty fees
> Personal loans
> Home lending
> Other lending fees
> Cash deposit
> Cheques
> Information requests
> Phone banking
> International services
> DeskBank

ATMs
Using a Westpac ATM no fee
Using another bank's ATM  
balance enquiry $1.00
cash withdrawal $1.00
transfer $1.00
This is in addition to the electronic transaction fees for your Westpac account.
Using an ATM overseas*  
cash withdrawals NZ$8.00
balance enquiry 60c
declined transaction 60c
Note: foreign currency fees also apply - see Debit cards fees section.  
*These fees do not apply when using ATMs within the Global Alliance Group in the respective country shown. Institutions participating in the global ATM alliance include Deutshe Bank 24 (Germany), Bank of America (United States), Scotiabank (Canada), Barclays Bank (United Kingdom), BNP Paribas (France), Westpac (Australia) and Westpac (New Zealand).
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Banking on your mobile
It’s free to register for Banking on your mobile services and there’s no monthly fee.
Email alerts are free. Txt banking and txt alert charges are as follows:
Txts you receive
You'll get 10 free txts from Westpac each month. You can use these free txts for txt alerts and Txt banking balances and transfer confirmations
Additional txts costs 25c each to receive*
Txts you send
As with regular txt messages, your mobile phone company will charge you for each txt you send to Westpac, for example, when you request an account balance or transfer through Txt Banking. Please contact your provider for details of their fees and charges.
> more about changes to txt alerts
*If you are registered for Txt banking as well as txt alerts, these charges will be paid from your main Westpac bank account. If you are only registered for txt alerts, you will be charged from your first available account in Online Banking.
> more about Transaction and Service Fees
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Payment fees
Automatic payments Online Phone or branch
to set up $2 $5
to amend $2 $5
Direct debits, Payline Split, Sweepover Online Phone or branch
to set up n/a $5
to amend n/a $5
Note: Direct debit authorities for Westpac Unit Trusts and Retirement Plans are free. Sweepover has a 40c service fee for each sweep.
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Debit cards
Annual fee
Westpac ATM/EFTPOS card no fee
Debitplus Visa card $10 per card
Additional Westpac ATM/EFTPOS card no fee
Replacement card $15 per card
Courier delivery in NZ/Overseas Courier costs where applicable
Foreign currency fee *
Westpac Debitplus Visa 2.50%
Westpac ATM/EFTPOS card 2.50%
Using an overseas ATM **
cash withdrawals NZ $8
balance enquiries 60c
declined transactions 60c
> more information about Debitplus Visa
* When you use your Westpac ATM/EFTPOS or Debitplus Visa card to make an overseas transaction, you’ll pay a foreign currency fee of 2.5%.
** These fees do not apply when using ATMs within the Global Alliance Group in the respective country shown. Institutions participating in the global ATM alliance include Deutshe Bank 24 (Germany), Bank of America (United States), Scotiabank (Canada), Barclays Bank (United Kingdom), BNP Paribas (France), Westpac (Australia).
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Dishonour/payment failed
Dishonour fee $9 per time
AP payment failed fee $9 per time
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Lending service fees
Personal Overdraft
Overdraft service fees – Transaction accounts
Charged on last business day of the month*, calculated on your credit limit or the highest point of your overdraft for the month (whichever is greater).
Line of credit charge
With arranged limit up to $5,000 $5.00 per month
With arranged limit $5,000 or more 0.1% per month
Unarranged Overdraft fee
Without arranged limit and overdrawn $9 per month
Personal overdraft establishment fees
Personal overdraft establishment fee $25
Temporary limit < 45 days $50
Savings/Call accounts – Unarranged overdraft fee
Without arranged limit and overdrawn $9 per month
Note: Debit interest charges also apply.
* A charge month starts on the last business day of the calendar month and finisheds on the second to last business day of the following month.
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Personal loans
Establishment and documentation fee – Personal loans $250 per loan
> more information about personal loans
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Home lending
Establishment fee – Choices Home Loan $400* per loan
Documentation fee – for redocumented loans, loan variations and Top-ups of Choices Home Loans $250 per loan
Temporary loan limit increase – for Choices Everyday Loan $50 on approval
> more information about home loans
* A higher fee may apply if the application is accepted but does not meet the standard lending criteria.
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Other lending fees
Loan Payment failed fee $25 per time
Administration fee for processing a prepayment to a fixed rate loan
(recovery of prepayment loss/cost may also apply as per loan agreement)
$300 per payment
Title search fees
(inclusive of third party search fees)
$15 per item
Security registration/discharge
(includes such items as discharge of mortgage, release of guarantees/life policies, execution of consents and collection of life policies under assignment. Fee is inclusive of $3 government registration/release fee where applicable. Additional disbursement charges may apply in some circumstances or where no solicitor is involved).
$100 per item to a maximum of $350 per customer transaction
Security amendment fee (priority increase) $125 per item
Rates demand fee
(payable where Westpac is required to make rates payment to local authority as security holder).
$200
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Cash deposit
Cash handling will be charged when the amount of cash deposited to an account in any charge month* is $75,000 or more at the following rates (the fee applies to the full amount deposited.)
teller counter 0.35% of the cash amount
deposit box 0.25% of the cash amount
*A charge month starts on the last business day of the calendar month and finishes on the second to last business day of the following month.
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Cheques
Clearance fee 35c a cheque or debit item deposited
No fee is charged if only two items are deposited into a personally held Westpac Access, Westpac Earner, Choices Everyday or Savings account in any charge month. If more than two items are presented, all items will be charged. A charge month starts on the last business day of the calendar month and finishes on the second to last business day of the following month.
Government stamp duty 5c a cheque
Bank cheque $6 per cheque
Stop cheque $25 per item
There is no fee for lost or stolen blank or unsigned cheques.
Special Answers (urgent cheque clearance) $25
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Information requests
Copy of statement $5 a statement
Searches for information (e.g. privacy information, credit card sales voucher, auditors' confirmation report) $80 per hour ($20 min.)
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Phone banking
Five free calls each month, then 50c a call
> more information about Phone Banking
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International services
Foreign cash - when Westpac sells 1% of value (min. $6)
Bank draft - when Westpac sells $25 per draft
Stop payment $10 per draft
Traveller cheques cashed $5 per transaction
Telegraphic transfer  
sent by you $25 per transfer (To another bank)
$15 per transfer (To another Westpac Foreign Currency Account)
sent to you* $10 per transfer (Westpac customer)
$25 per transfer (Non-Westpac customer)
$50 per transfer (Non-Westpac customer, when transfer sent in a foreign currency)
Funds transfer enquiry $15 per correspondence with overseas bank
*other fees and charges may apply depending on the sending bank.
Cheques sent for collection $50 per cheque (includes courier)
Foreign currency accounts
cash deposits 2% of foreign amount (min. NZ$35)
foreign cheque, travellers' cheque, bank draft deposits NZ$5 per deposit
Foreign cheques dishonoured $30 plus overseas bank charges
> more information about international services
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DeskBank
DeskBank  
each payment 19c
each direct debit 19c
> more information about DeskBank
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The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification.
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